Principles

Members and their staff shall comply with all relevant legislation, statutory and non-statutory requirements and official guidance, and any future amendments to such requirements during the course of providing their services to others.

1. Members will act honestly in all dealings with candidates, clients, members, non-members and others.
2. In the course of representing a candidate or client, a member shall not knowingly make a false or inaccurate statement, fail to disclose a material fact, or make a representation as to future matters without having reasonable grounds for making it.
3. Members must adhere to principles of truth in advertising and will only advertise positions, through any medium, for which they have documented permission to recruit.
4. All fees, charges and services provided must be explicitly and fully disclosed to clients prior to the acceptance of an assignment or prior to any work being undertaken for a client.
5. Candidates shall not be charged for basic registration services.

1. Members will not undertake actions that may unfairly or unlawfully jeopardise a candidate’s employment.
2. Members will not undertake actions that may unfairly or unlawfully interfere in work relationships established by others.
3. Members will not attempt unfairly or unlawfully to prevent candidates from seeking work from other sources.
4. In the event that a member has a concern/issue with another member’s actions, s/he should first seek to clarify the concern directly with that member before seeking to address the matter elsewhere. The Chair of the Organisation may be notified as a third party to arbitrate if deemed necessary.

1. Members should adhere to the spirit of all applicable human rights, employment laws and regulations and will treat candidates, clients and other stakeholders without prejudice or unjustified discrimination.
2. Members should not act on an instruction from a client that is discriminatory and should, wherever possible, provide guidance to clients in respect of good diversity, HR and IR practices.
3. Members and their staff will treat all candidates and clients with dignity and respect, and aim to provide equity of employment opportunities based on objective business related criteria.
4. Members should establish working practices that safeguard against unlawful or unethical discrimination in the operation of their business.

Members who engage in third party contracting will act diligently in assessing risks to candidates and will inform candidates of any health and safety concerns.

1. Members will work diligently to develop and maintain a satisfactory level of relevant and current professional knowledge.
2. Members will ensure that their staff are adequately trained and skilled to undertake their responsibilities in recruitment practice.

1. Members must supply candidates with full details of conditions of employment, nature of the work to be undertaken, rates of pay, method and frequency of payment and pay arrangements in accordance with requirements of current legislation.
2. Members will ensure that as far as is reasonably possible, any variation to candidate engagement only occurs with prior notification of, and agreement by, the candidate.

1. Members will pay promptly and accurately any wages and benefits due in accordance with any agreed terms and legal requirements.
2. Members will not take on assignments that could result in their inability to pay temporary/contract candidates.

1. Members must observe the highest principles of integrity, professionalism, equity and fair practice to maintain the confidentiality and privacy of candidate and client information and should respect the confidentiality of records in accordance with law and good business practice.
2. Members and their staff must ensure that they have obtained consent or that they have another legal basis which they can rely on (such consent or legal basis to be documented) before disclosing, transferring, displaying, submitting or seeking confidential or personal information.